Download it here: User FactorFinal Report (function($) {$("head").append(".rella-row-shadowbox-675cf0eb754f2{-webkit-box-shadow:;-moz-box-shadow:;box-shadow:;}");})(jQuery);

Under the User Factor Project, a free toolkit has been developed in order to help SMEs become more customer focused and improve their

In 2019, PDR at Cardiff Metropolitan University conducted an evaluation of the experience and impact of the By Design grant on participating companies

This report shares the findings of a project undertaken between April and August of 2019 and forms part of PDR’s approach to User-Factor.

This booklet shares the project research to date in order to empower innovation support agencies in their desire and ability to integrate design.