Documents

User Factor Final Report
Download it here: User FactorFinal Report (function($) {$("head").append(".rella-row-shadowbox-67b1e22000f78{-webkit-box-shadow:;-moz-box-shadow:;box-shadow:;}");})(jQuery);

Toolkit to understand your costumers
Under the User Factor Project, a free toolkit has been developed in order to help SMEs become more customer focused and improve their

By Design, Grant Evaluation – Research Report
In 2019, PDR at Cardiff Metropolitan University conducted an evaluation of the experience and impact of the By Design grant on participating companies

Cardiff Market – Service Design Project
This report shares the findings of a project undertaken between April and August of 2019 and forms part of PDR’s approach to User-Factor.

User-Factor – Design support programs good practices
This booklet shares the project research to date in order to empower innovation support agencies in their desire and ability to integrate design.